Capital center, Nairobi

Organic food (food & drink)

Mexican cuisine (food & drink)

Located in the heart of Capital Center, Nairobi, Artcaffé is your go-to spot for freshly baked goods, coffee, and diverse dining options. From quick Grab & Go meals to casual meet-ups and Happy Hours, we cater to all ages in a warm, inviting atmosphere. Enjoy quality food daily! ☕🍽️

Kenya

Food Establishment

Experience the best of Nairobi at Artcaffe Capital Centre. Discover our delicious range of cakes, including our famous Sliced Black Forest and Sliced Cappuccino Cake, alongside savory options like the Sausage Lifestyle and Poke Bowl. Visit us for a taste of quality and creativity.

Artcaffe Capital Centre - Culinary Delights in Nairobi

Artcaffe Platinum Monthly

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LAVENDA

Hi Lavenda. Thank you for reaching out. We’re truly sorry for the inconvenience caused and appreciate you letting us know. Please share your order details with us on WhatsApp at 0709 276 276 so we can assist you promptly and resolve this for you. ^EM

maryamubah

Khadija

Hi Khadija. Thank you so much for stopping by at our Capital Centre restaurant and for taking your time to leave a review. We take each feedback from our customers very seriously and I would like to assure you that all our drinks adhere to stringent Standard Operating Procedures to ensure that they meet both the quality and quantity requirements. If you took any pictures of this serving, could you kindly share it with us on our WhatsApp - 0709 276 276. Kindly also note, for all our branches, we always have a manager-on-duty and anytime something does not meet your expectations, you can ask to speak to the manager for immediate attention. You can also feel free to call our Customer Care team from 7:00 am - 09:00 pm daily if you need to speak to someone not within the branch. We value all our customers' feedback and look forward to serving you again. Jackie.

OMAR

Hi Omar. Thank you for sharing your thoughts with us. We’re pleased to hear that most aspects of your visit were enjoyable, and we genuinely appreciate you highlighting an area where we can improve.
We apologize that you did not receive timely assistance, and we will be reinforcing this with our team to ensure better attentiveness in the future.
Your input helps us enhance our service, and we hope to welcome you again for an even better experience. ^EM

ALBASHIR

Hi Albashir. We are really sorry to hear that your experience left you feeling this way. This is not the standard we aim to deliver, and we appreciate you bringing it to our attention. Please reach out to our customer care team on WhatsApp at 0709 276 276 so we can assist you promptly. ^EM

ADAN

Hi Adan. Thank you for sharing this with us. It’s evident that you did not receive the level of service we strive to maintain, and we sincerely apologize for the inconvenience caused. We will escalate this matter to the team for immediate attention and improvement.
We appreciate your feedback and hope to provide you with a far better experience in the future. ^EM

THEOPHILUS

Zeynab

Hi Zeynab. Thank you for sharing your experience. We’re truly sorry your visit didn’t begin with the warm reception you deserved. This is not the standard we aim to uphold, and we appreciate you letting us know.
To help us look into this further, please share more details with our customer care team on WhatsApp at 0709276276. We value your feedback and are committed to improving your next visit. ^EM

WOKI

Hi Woki. Thank you for sharing your feedback. I sincerely apologize for the delay you encountered. We strive to provide prompt and attentive service, and I’m sorry we fell short of that standard during your visit. Your comments have been shared with our team so we can address the issue and ensure a smoother experience in the future. ^EM

ALICE

Hi Alice. Thank you for your review. We’re delighted that your dining experience met expectations in most areas. Your observations regarding service timing are appreciated and will be used to refine our operations to provide a smoother experience moving forward. ^EM

ZAKARIA

Hello Zakaria. Thank you for your review. We’re sorry to hear that both the hot chocolate and latte did not meet your expectations. Your feedback has been shared with our barista team to ensure better quality and consistency. We hope you’ll visit us again soon for a better experience. ^CO

Ahmed

Hi Ahmed. Thank you for reaching out. The men’s washroom is now open and fully functional. We appreciate your patience. ^EM

HARVEET

Hello Harveet. Thank you for your review. We apologize that we did not meet your expectations this time. We’re sorry for the service delays and inconvenience experienced during your visit. Your feedback has been shared with our team to help us improve. We hope you’ll visit us again soon for a better experience. ^CO

BARRACK

Hello Barrack. Thank you for your review. We’re very sorry for the delay in service and the time it took to receive your Caffè Latte. That’s not the attentive experience we strive to provide. Your feedback has been shared with our team to ensure better responsiveness and faster service. We hope you’ll visit us again soon for a better experience. ^CO

RUMAYSA

Hello Rumasya. Thank you for your detailed review. We sincerely apologize for the disappointing service experience you had. We regret that our team did not deliver the level of professionalism and attentiveness we expect from ourselves. Your feedback has been shared with the management team to ensure immediate attention, better staff coordination, and proper training. We truly appreciate you recognizing Alicia’s effort and will support her with the resources needed to provide better service. We hope you’ll visit us again soon for a much-improved experience. ^CO

TEDDY

Hello Teddy. Thank you for your review. We apologize that we did not meet your expectations this time. We appreciate your feedback and will continue working to improve our service and overall guest experience. We hope you’ll visit us again soon for a better experience. ^CO

LEAH

Hello Leah. Thank you for your review. We’re sorry to hear that your food was served cold and that it wasn’t properly reheated after your request. That’s not the quality or attention to detail we aim to provide. Your feedback has been shared with our kitchen team to ensure better consistency. We hope you’ll visit us again soon for a better experience. ^CO

John

Hi there! Thank you for bringing this to our attention. We understand how important it is for everything to be served at the right time and in the right condition. The matter has been noted and will be followed up with the team to improve our service. We appreciate your feedback and hope to provide you with a better experience on your next visit. ^EM

Hello. Thank you for your review. We’re sorry to hear that our level of engagement felt overwhelming. It’s never our intention to make our guests uncomfortable. Your feedback has been noted and shared with our team to ensure a more balanced and pleasant experience in the future. We hope you’ll visit us again soon for a better experience. ^CO

WILLIAM

Hello. Thank you for your review. We apologise that we did not meet your expectations this time. We’re sorry for the delay in taking and serving your order — that’s not the level of service we aim to provide. Your feedback has been shared with our team to help us improve. We hope you’ll visit us again soon for a better experience. ^CO

Artcaffe Capital Centre

Reviews from our customers

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